Description

First time with us

25 CHFs sign-up fee – which will also include your first booking request or 25 minutes of organisation time.
***PLEASE do not call us unless you have paid this initial fee online

Single Call Requests

– 10 single call requests
– restaurant bookings, hair cuts, last-minute emergency & more
– 100 CHFs, so just 10 CHFs per call

100CHF/10 calls

Quality Over Quantity

Single request types

In – town taxis

Please have full addresses for pick up and drop off points, exact times and guest numbers ready before you place the request.

Airport transfers

Please have the details of your flight ready, plus the amount of luggage you are taking with you, the number of guests and ages of any children travelling with you.

Heli transfers

This includes transfers to and from Sion or Geneva airport and Le Chable helipad. Please provide guest names, and let us know your preferred time, and helipad destination. Please note that the helicopters can take a max of 5 guests and limited in cab luggage.

Restaurant bookings

Please be as detailed as you can with regards to numbers of guests and time required for the booking, detail any allergies. In high season please give us as much notice as possible to avoid disappointment.

Hair cuts, massages, beauty treatments

Please inform us of your exact requirements before placing the request, including information on hair length, cut, colour, blowdry, for haircuts, spa days, and details of any injuries or allergies for massages or beauty treatments.

Ski, snowboard, telemark lessons, mountain guide, private Pilates class.

To class as a single request booking, please provide us with the number of guests, age, fitness level, ski level, and names of all involved, plus details of what you would like to be covered in the lesson, or day. For bookings that require more than a quick single call, payment will revert to the longer booking fee of 25 CHFs for 15 minutes.

Ski and equipment rental

If you supply us with height, weight, foot size, skill level, age of everyone who needs rental equipment at the start of the call or message, this qualifies as a single request booking, changes and chasing re sizes means this will be pushed to a longer request booking.

*Cancellation calls or calls for up to one change on the booking will not be charged a second call fee if the request is simple, however, this is at the discretion of the organiser, and depends on the time required to address the request.
You will still need to pay for the call request if the restaurants or suppliers are fully booked, however we will do our best to find you a suitable replacement. High season might require a long-term request payment if you are not booking far in advance.

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